Last Updated: September 15, 2026
This Privacy Policy explains how MD Match LLC ("MD Match," "we," "us," or "our") collects, uses, and protects information when you visit mdmatch.com (the "Site"), use our physician concierge and relocation services (the "Services"), or communicate with us by phone, email, or text message.
1. Information We Collect
Information you provide. When you complete an intake form, request a consultation, or contact us, we may collect your name, email address, mobile phone number, medical specialty, current and target locations, relocation timeline, and any other details you choose to share.
Communication records. When you email, call, or text us, we keep records of those communications, including message content, timestamps, and delivery status, so we can respond and follow up.
Automatically collected information. When you visit the Site, we and our service providers may collect device and browser information, IP address, general location, pages viewed, and similar usage data through cookies and similar technologies.
2. How We Use Your Information
• Respond to your requests and provide the Services
• Connect you with vetted professionals you have asked to be introduced to, such as real estate agents and relocation resources
• Schedule and confirm consultations and send reminders
• Send updates, resources, and, where you have opted in, promotional messages about our Services
• Maintain records, improve the Site and Services, and comply with legal obligations
3. SMS Text Messaging
If you provide your mobile number and check the SMS consent box on our forms, you agree to receive text messages from MD Match LLC about consultations, relocation resources, service updates, and offers related to our Services. Consent is not a condition of any purchase or service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
4. How We Share Information
We do not sell or rent your personal information. We may share information only in the limited ways described below. All of the categories below exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• With professionals you ask us to introduce you to, limited to what is needed for that introduction, and only with your request
• With service providers who help us operate our business, such as website hosting, CRM, and email delivery, under obligations to protect your information
• For legal reasons, when required by law or to protect the rights and safety of MD Match LLC, our clients, or others
5. Cookies and Analytics
We use cookies and similar tools to understand how visitors use the Site and to improve it. You can control cookies through your browser settings.
6. Your Choices
• Text messages: Reply STOP to any message to unsubscribe.
• Email: Click the unsubscribe link in any marketing email.
• Access, correction, or deletion: Email [email protected] to request a copy of your information, correct it, or ask us to delete it. We will respond within the time required by applicable law.
7. Data Security and Retention
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure. We keep information only as long as needed to provide the Services, maintain records, and meet legal requirements.
8. Children
The Site and Services are intended for adults. We do not knowingly collect personal information from anyone under 18.
9. Changes to This Policy
We may update this Policy from time to time. The "Last Updated" date above shows when it was last revised.
10. Contact Us
MD Match LLC
Ormond Beach, FL 32174
Email: [email protected]
Phone: (386) 387-6862